WINGS
October 14, 2021: Technology on the Frontlines: Women's work disrupted by design
Most frontline workers in hospitals are women; most technology designers are men. The women’s expertise and tacit knowledge is often undervalued, and not communicated to those who design tools they must use. Professor Ellen Balka founded the Assessment of Technology in Context Design Lab at Simon Fraser University in Canada. She headed an international research project to translate between fields and get better usability results.